Terms of service

Welcome to Illumiwave. The terms “we,” “us,” and “our” refer to Illumiwave. Illumiwave operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a shopping experience (the “Services”). Illumiwave is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced here (these “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully. They include important information about your legal rights, including warranty disclaimers and limits on liability.

By visiting, interacting with, or using our Services, you agree to these Terms and our Privacy Policy: https://illumiwave.com.im/policies/privacy-policy
If you do not agree, do not use the Services.

SECTION 1 — ACCESS AND ACCOUNT
You represent that you are at least the age of majority in your state or province of residence, and that you have consented to any minor dependents using the Services on devices you own, purchase, or manage.

To use the Services you may need to provide information such as your email, billing, payment, and shipping details. You represent that this information is correct, current, and complete, and that you have the right to provide it.

You are responsible for your account credentials and all activity on your account. You may not transfer, sell, assign, or license your account.

SECTION 2 — OUR PRODUCTS
We try to show products accurately. Colors and appearance can look different depending on your screen. We do not warrant that any product will match your screen or meet every expectation.

Product descriptions may change without notice. We may discontinue products or limit quantities by person, region, or jurisdiction.

Illumiwave sells fitness and wellness tools for personal, home, and athletic use. Products are not medical devices unless a listing expressly says otherwise. They are not a substitute for professional medical advice.

SECTION 3 — ORDERS
Placing an order is an offer to buy. We may accept or decline an order for any reason. An order is not accepted until we confirm it and payment is processed. Review your order before you submit it. After acceptance we may not be able to change or cancel it. If we change, decline, or cancel an order, we will try to contact you using the email, address, or phone you provided.

Returns and exchanges follow our Refund Policy: https://illumiwave.com.im/policies/refund-policy

You represent that purchases are for personal or household use, not commercial resale or export.

SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price you pay is the price in effect when you order, as shown in your confirmation email. Unless stated otherwise, posted prices do not include taxes, shipping, handling, customs, or import charges. Shipping is calculated at checkout.

Promotion terms control if they conflict with these Terms.

You agree to keep payment and account information current so we can complete orders and contact you.

SECTION 5 — SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control. Details are in our Shipping Policy: https://illumiwave.com.im/policies/shipping-policy

Once we transfer products to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY
The Services — including trademarks, text, images, graphics, reviews, video, audio, and layout — are owned by Illumiwave, its affiliates, or licensors and protected by intellectual property law.

You may use the Services for personal, non-commercial use only. You may not copy, distribute, modify, or create derivative works from our materials without prior written consent. Illumiwave names, logos, product names, and slogans are our trademarks. Shopify’s name and marks belong to Shopify. All other marks belong to their owners.

SECTION 7 — OPTIONAL TOOLS
Third-party tools may appear in the Services. We do not control them and provide access “as is” and “as available,” without endorsement. Use them at your own risk and review that provider’s terms.

SECTION 8 — THIRD-PARTY LINKS
The Services may link to third-party sites. We are not responsible for their content, products, or policies. If you leave our site, you do so at your own risk.

SECTION 9 — RELATIONSHIP WITH SHOPIFY
Illumiwave is powered by Shopify. Sales in this store are made directly with Illumiwave, not Shopify. Shopify is not responsible for products you buy from us or any injury, damage, or loss from those products. You release Shopify and its affiliates from claims arising from your purchases with Illumiwave.

SECTION 10 — PRIVACY POLICY
Personal information we collect is described in our Privacy Policy: https://illumiwave.com.im/policies/privacy-policy
Some information may also be subject to Shopify’s Privacy Policy. Because the store is hosted by Shopify, information you submit may be shared with Shopify and other providers, including in other countries, to operate the Services.

SECTION 11 — FEEDBACK
If you send reviews, ideas, or other content (“Feedback”), you grant Illumiwave a perpetual, worldwide, royalty-free license to use it, including for commercial purposes. You are responsible for your Feedback. We may remove content we consider unlawful or that violates these Terms. We do not have to keep Feedback confidential or pay for it.

SECTION 12 — ERRORS
Prices, descriptions, shipping charges, and availability may contain errors. We may correct them and cancel or update orders, including after you submit an order.

SECTION 13 — PROHIBITED USES
Use the Services only for lawful purposes. You may not use them to break the law, infringe IP, harass anyone, spam, impersonate others, spread malware, scrape the site, or interfere with security. We may suspend or terminate access if you violate these Terms.

SECTION 14 — AGENTS
Automated or semi-autonomous software (“Agents”) may not access the Services unless they clearly identify themselves in the user-agent string as Agent/[name], do not pretend to be human, and do not bypass CAPTCHAs or access limits. We may block Agent access.

SECTION 15 — TERMINATION
We may end your access at any time without notice. You remain responsible for amounts owed through the termination date. Sections that should survive (including IP, Feedback, disclaimers, liability limits, indemnity, and governing law) remain in effect.

SECTION 16 — DISCLAIMER OF WARRANTIES
Information on the Services is for general purposes. EXCEPT AS EXPRESSLY STATED BY ILLUMIWAVE, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Some places do not allow these disclaimers, so they may not apply to you.

SECTION 17 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT ALLOWED BY LAW, ILLUMIWAVE, SHOPIFY, AND THEIR AFFILIATES AND PARTNERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, DATA, OR SIMILAR LOSSES, ARISING FROM THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY.

SECTION 18 — INDEMNIFICATION
You agree to defend and hold harmless Illumiwave, Shopify, and our affiliates from claims arising from your breach of these Terms, your violation of law or third-party rights, or your use of the Services.

SECTION 19 — SEVERABILITY
If one part of these Terms is unenforceable, the rest still applies.

SECTION 20 — WAIVER; ENTIRE AGREEMENT
If we do not enforce a provision, that is not a waiver. These Terms and our posted policies are the full agreement between you and Illumiwave.

SECTION 21 — ASSIGNMENT
You may not assign these Terms without our consent. We may assign them without notice.

SECTION 22 — GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Illumiwave is headquartered, and the courts there have venue and jurisdiction.
(Put your real state here — example: Michigan — once you confirm the legal entity address.)

SECTION 23 — HEADINGS
Headings are for convenience only.

SECTION 24 — CHANGES
We may update these Terms by posting a new version on this page. Material changes will be handled as required by law. Continued use after changes means you accept them.

SECTION 25 — CONTACT
Questions: Support@illumiwave.com.im

Illumiwave
Support@illumiwave.com.im