Shipping policy

United States: Free shipping
United Kingdom & Canada: Flat international rate at checkout
Duties and import taxes: Paid by the buyer if they apply

Shipping Policy

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Peak periods can add 1–2 extra days.

Estimated delivery
Timing starts after we process the order. These are estimates and can change with the carrier, customs, or demand.

  • United States: about 8 days on average (often 3–5 days from US warehouses; up to 10–15 days from international fulfillment)
  • International: about 9–15 days (varies by country; UK often around 9 days)

We email tracking when the order ships. Check spam if you don’t see it.

Notes

  • Estimates are not guarantees. Weather, customs, and carrier delays can happen.
  • We ship worldwide where available. International duties and taxes are the buyer’s responsibility.
  • Shipping cost is calculated at checkout.

Questions? Email Support@illumiwave.com.im with your order number.